Overview:

SCI Underwriting Management has partnered with a leading Risk Management provider to offer Risk Management Services for Aging Service Risks.

 

Types of Risk Management Services:

 

On-Location Services:

Professional Liability Risk Assessment: Consultant evaluates clinical and operational processes and the environment for risk of liability exposures. The visits can include specific areas of focus customized to meet the client’s needs. Overall, this will assist the insured provider with risk reduction strategies to minimize risk and improve defensibility.

Customer Service Assessment: is a one-day on-site evaluation of the facility’s customer service program preformed by a customer service-focused risk management specialist. Assessment includes a follow-up report with recommendations for enhancements.

One-Day Focused Consulting Review: Experienced risk management professionals conduct a focused visit, examining areas of concerns based on regulatory survey deficiencies. In-depth consulting is provided upon review of processes and systems related to the areas of focus.

 

Off-site Consulting:

Assist Line: Is a clinical hotline, where subscribing clients can call or e-mail a staff of skilled clinicians to ask questions and get resource information pertaining to risk reduction and mitigation of potential losses.

News Watch Newsletter: is a monthly newsletter that keeps readers current and informed on the latest industry developments, legal issues, and regulatory news. Comes in two editions – Healthcare Risk management & Senior Housing.

Online Learning: These courses are relevant to reducing risk and enhancing defensibility. Selected courses can provide the enrolled individual with continuing education credits. Services are available for Administrators and Clinicians.

Web-based Incident Reporting Event Management: This service records and tracks all notices of incidents/events. It offers an effective way to capture information immediately after an event has occurred. This system generates detailed reports to help track, trend, and manage events, which is a critical function in managing liability risk.

 

Risk Management Fees:

Risk Management will be strongly encouraged to the Client’s of SCI Underwriting Management. SCI will often charge a fee for Risk Management services. This fee will be clearly stated in any Quote Letter or Binder.